Cynthia Anstey

Education

Master of Science in Data Science and Strategic Analysis
Stockton University, NJ — Expected May 2026

Master of Arts in American Studies
Stockton University, NJ — December 2024

Bachelor of Arts in Literature
Stockton University, NJ — May 2022

Local Government Accounting Certificate
Rutgers University, NJ — August 2022

Professional Experience

Stockton University, Galloway, NJ

Artifical Intelligence Fellow for the Archive | September 2025 – Present

Test OCR Engines to transribe text, create metadata, and extract images.

Research AI initiatives across the GLAM spectrum

Maintain documentation and processes in Github.

Create presentations using VS Studio and pandoc..

Stockton University, Galloway, NJ

TES Oral History Project | September 2024 – May 2025

Edited and organized interview recordings and transcripts for future research accessibility.

Supported South Jersey Culture and History Center's book sales, marketing, and outreach initiatives.

Conducted oral history interviews and uploaded historical materials to Preservica.

Wrote scripts to merge CSV data into automated Google Slides reports.

Edmunds GovTech, Northfield, NJ

Customer Support Specialist | May 2022 – Feb 2024

Troubleshot MCSJ Finance, Utility, and Tax ERP modules, maintaining a 4.8/5 customer satisfaction rating.

Managed case resolution and documentation via Jira and Salesforce.

Delivered end-user training to optimize client software use.

Executed software patches and hotfixes using .bat scripts in remote environments.

Reconciled ACH and credit card payments through FIS/WIPP, ensuring data integrity.

Adrenaline Design Agency, Portsmouth, NH

Applications Coordinator | Nov 2014 – Dec 2021

Processed digital assets and developed presentation decks for business development teams.

Assisted in testing new application versions and created documentation for end-users.

Validated client reporting by pulling and interpreting data from databases.

Axis Business Solutions, Portsmouth, NH

Operations and Vendor Relations | Apr 2005 – Nov 2014

Documented sales processes and vendor relations, including training materials and guides.

Led CRM migrations (Sales Logix, Salesforce), improving operations and communication.

Maintained connectivity to Quotewerks via FTP and API.

Managed marketing fund initiatives and project timelines.

🛠️ Skills

Languages & Tools: Python, R, SQL, Excel, Power BI, Tableau, HTML/CSS, Adobe Photoshop and Illustrator
GIS Platforms: QGIS, ArcGIS
Other Platforms: Salesforce, Jira, Preservica, FIS/WIPP
Certifications: AWS Certified Cloud Practitioner (pending recertification)
Languages: English (native), Italian (fluent)